Monday, May 25, 2020
Friday, May 15, 2020
Making Small Talk Phatic Communication
Phatic communicationà is popularly known as small talk: the nonreferential use of language to share feelings or establish a mood of sociability rather than to communicate information or ideas. The ritualized formulas of phatic communication (such as Uh-huh and Have a nice day) are generally intended to attract the attention of the listener or prolong communication. Also known asà phatic speech, phatic communion, phatic language, social tokens, and chit-chat. The term phatic communion was coined by British anthropologist Bronislaw Malinowski in his essay The Problem of Meaning in Primitive Languages, which appeared in 1923 in The Meaning of Meaning by C.K. Ogden and I.A. Richards. EtymologyFrom the Greek, spoken Examples How are you?How ya doin?Have a nice day!Cold enough for you?This train is really crowded.Whats your sign?Whats your major?Do you come here often?Sincerely yoursHow about those Mets?Some weather were having. Observations Speech to promote human warmth: that is as good a definition as any of the phatic aspect of language. For good or ill, we are social creatures and cannot bear to be cut off too long from our fellows, even if we have nothing really to say to them. (Anthony Burgess, Language Made Plain. English Universities Press, 1964)Phatic communication refers also to trivial and obvious exchanges about the weather and time, made up of ready-made sentences or foreseeable statements. . . . Therefore this is a type of communication that establishes a contact without transmitting a precise content, where the container is more important then the content. (F. Casalegno and I.M. McWilliam, Communication Dynamics in Technological Mediated Learning Environments. International Journal of Instructional Technology and Distance Learning, November 2004)Phatic communication, or small talk, is an important social lubricant. In the words of Erving Goffman, The gestures which we sometimes call empty are perhaps in f act the fullest things of all. (Diana Boxer, Applying Sociolinguistics. John Benjamins, 2002)Phatic communicationà was identified by Roman Jakobson as one of the six functions of language. It is content-free: when someone passes you in the corridor and inquires How are you? it would be a breach of manners to take the question as having content and actually to tell them what a bad day youve had. (John Hartley, Communication, Cultural and Media Studies: The Key Concepts, 3rd ed. Routledge, 2002)à [The] strictly rhetorical, phatic purpose of keeping in touch for the sake of keeping in touch [is] best illustrated by the uh-huh that lets the listener on the other end of a telephone connection know that we are still there and with him. (W. Ross Winterowd, Rhetoric: A Synthesis. Holt, Rinehart and Winston, 1968)Nice weather were having is perfect, Leonard. Its a subject that lends itself to speculation about future weather, discussion of past weather. Something everyone knows about. It doesnt matter what you say, its just a matter of keeping the ball rolling till you both feel comfortable. Eventually if theyre at all interested youll get through to them. (Phil in the one-act play Potholes by Gus Kaikkonen, 1984)[P]hatic utterances constitute a mode of action just in their being voiced. In short, a phatic utterance communicates not ideas but attitude, the speakers presence, and the speakers intention of being sociable. (Brooks Landon, Building Great Sentences: How to Write the Kinds of Sentences You Love to Read. Plume, 2013)What the anthropologist Malinowski called phatic communion might seem close to pure persuasion. He referred to talk at random, purely for the satisfaction of talking together, the use of speech as such for the establishing of a social bond between speaker and spoken-to. Yet pure persuasion should be much more intensely purposive than that, though it would be a pure purpose, a kind of purpose which, as judged by the rhetoric of advantage, is no purpose at all, or which might often look like sheer frustration of purpose. (Kenneth Burke, A Rhetoric of Motives, 1950) Pronunciation: FAT-ik
Wednesday, May 6, 2020
Book Report in the Life of Laetitia - 2015 Words
Book Report On ââ¬Å"In the Life of Laetitiaâ⬠Merle Hodge ââ¬ËIn the life of Laetitiaââ¬â¢, published in 1994 by Farrar Straus Giroux of New York; Paperback, Aerial Fiction, 244 pages. The Novel was written by Merle Hodge a Trinidadian novelist and critic, sheââ¬â¢s a lecturer at the University of the West Indies, sheââ¬â¢s also the Author of the 1970 novel ââ¬ËCrick Crack, Monkeyââ¬â¢, which is a classic of West Indian literature. The story is about an adolescent girl (Laetitia) who begins on a life changing journey, after successfully passing the common entrance exams that enables her to attend the government secondary school in La Puerta. It was a dream come true, as no other member of her family had an opportunity to obtain a secondary education. It bring toâ⬠¦show more contentâ⬠¦Harvesting what he didnââ¬â¢t plant, no hard work done on his path. I ask myself the question if Lacy was a boy would he have treated her in such manner. He believed a son is more of an asset and importance instead of a daughter. That goes to show the gender prejudice within the book and also in the cultural beliefs in Trinidad. In the Caribbean we were face with issues of gender and gender inequality in the past. A woman had to know her place and boundaries in society and the home. In those days a woman was expected to be limited to what she must do and active part in decision making, in most cases limited to the day to day running of the house and taking care of the children. The boys were not trained or taught to take part such skills leaving all the work to the girls, while the boys run wild. Doing so will only continue the cycle as boys in turn will be men and thatââ¬â¢s how customs were pass down through generations. Various part of the novel express such issues, on page 84 when Mr. Cephas came home from work and met his son at the sink washing wares, he blow up in anger and rage at his wife Ms. Velma for having his own washing wears and accusing her of turning his son into a ââ¬Ëdamn cunumunuââ¬â¢. He even went as far instructing him to curse his mother. That speaks volume as how Laceyââ¬â ¢s father saw women and their rolls. Ms. Velma was like a living dead practically invisible to her husband. Never once in the novel there was anythingShow MoreRelatedCentra software 502009 PDF ENG Essay7368 Words à |à 30 Pagescustomers. I say use telesales to make the first sale into a Global 2000 firm, and then use field sales to sell to other ________________________________________________________________________________________________________________ Research Associate Laetitia Pouliquen and Professor John Deighton prepared this case. HBS cases are developed solely as the basis for class discussion. Cases are not intended to serve as endorsements, sources of primary data, or illustrations of effective or ineffective managementRead MoreEnglish Source Doc.7581 Words à |à 31 PagesTwins, I, 100). Finally Herminia Barton, the heroine of the 1895 best seller, The Woman Who Did, like Hardy s Sue Bridehead, argues for free love because marriage itself is still an assertion of man s supremacy over woman. It ties her to him for life; it ignores her individuality. Herminia continues, If I love a man at all, I must love him on terms of perfect freedom. I can t bind myself down to live with him to my shame one day longer than I love him; or to love him at all if I find him unworthyRead MoreStandardization Adaptation15058 Words à |à 61 Pagesstandardization and adaptation Purpose: Compare two strategies, standardization and adaptation, to show how companies manage cultural differences. Method: Our research method is a descriptive one. Then, we collect data from secondary sources such as the books, articles, journals and studies. Then, we judge essential to gather primary data to answer our purpose. In this way, we do one qualitative personal interview with the international marketing director of Agatha and one email interview with its communication
Tuesday, May 5, 2020
International Business Trade Association
Question: Explain about the International Business for Trade Association. Answer: Scenario Analysis Five external sources of information that John should have used to collect country information for analysis purposes Government statistics: This includes the population censuses, surveys on the expenditure of the families, Social surveys, statistics on import and export, statistics on production, agricultural statistics and more (Cavusgil et al., 2014). Trade association: Trade associations are very different in the contexts of data compilation and information distribution activities. The association is expected to produce a trade dictionary or a yearbook which will help the company with its data. Trade associations, such as Chambers of commerce publish valuable data which can help the researcher. Commercial services: Marketing researcher is always interested in the media statistics and the information about the consumers which has been collected from a large scale of consumers. The commercial organisation finances the compilation of the data and expects to make money by selling the datas. Published surveys of markets: Research organisations, business houses publish report and market surveys which help the researcher in conducting the marketing research. National and international institution: Economic reviews of the bank, research report of the universities, articles, journals all are important sources of contact information. Global agencies such as, IMF, IFAD, bank and more produce excess of secondary data which can be really helpful for the researcher. Three control instruments that the business might use to govern the international operations Monetary policies: These policies include the expenditure of the government, subsidies and government taxes. Governments in developed countries lift the majority of their taxes from progressive income taxes. Firms with higher wage bills, finds it cost-effective to substitute other natural income of a labour. Monetary policies can also affect the rate of interest, credit supply and inflation. Trade and exchange rate policies: These policies include the taxes on the import and exports. It mainly controls the trade. It reduces the domestic manufacturer prices for the export products. It also increases the domestic prices on the items which are imported. In the global environment, an open framework, less tax and limitations on the import and export is good for the sustainable development. However, some countries are also concerned with the negative exterior balances on the global purchasing power. Labour and employment policies: Policies related to wages usually covers the union labour force in the recognized sector. In many under developed nation, the amount of the labour force is very small. Thus, wage policies have very restricted impact on the on the level of wages. The policy helps in allocating the sector of the labours. Huge discrepancy between urban and rural wages leads to an unnecessary acceleration of rural urban immigration. CBBE model Figure 1: Customer Based Brand Equity model Source: (As created by the author) Salience: This stage of CBBE talks about the awareness of the brands. It ensures that the customers can identify the brand and can associate with it, it also discuses about the depth and breadth of the brand (Jiao et al., 2015). Performance: It establishes the meaning to the brand, so that the moment the customers think of the brand, they strategically think both the tangible and intangible brand correlate with the brand. Imagery: It discusses about the user profiles, purchase, history, experiences and more. Judgment: It responds to the customers about the brand identification and meaning. Feelings: Feelings can be excitement, fun, security, warmth and more. Resonance: It converts the brands response to create strong, reliable relationship between the brand and the customer. Blattberg and Deightons eight guidelines as a means of maximizing customer equity A company should spend on the maximum value consumers first. Transform the product management into customer management. Consider how customer equity can be increased by cross selling and add on sales. How the acquisition costs can be reduced Locate the customers equity gain and losses against the marketing programs. Relate branding to the equity of the customers. Observe the critical retention capability of the customers Consider writing different plans for advertising or structuring two different organizations for achievement and retention (Tsao, 2013). Seven benefits for the brand related to the positive brand image created by a successful marketing program Identification and loyalty: The main advantage of branding is that the customers will more likely to remember the business of the company. A potential consumer can keep a strong brand name or image in his mind. Any customer who is happy with the companys product or services are more likely to remember the brand name and it also helps in building a customer loyalty across all the businesses (Dinnie, 2015). Quality image: An established business has a strong image in the market. A well-developed business is more likely to attract more customers and it is generally counted experienced in the product and services. It is also seen as more consistent and dependable than other brands in the market. Loyalty: A customer becomes loyal to a particular brand, when the customer experiences some positivity with the brand; they are more likely to buy that product or services than the other competitor brands in the market. There are high chances that, a brand loyal customer will also recommend the same product to others. Familiarity: Apart from the brand loyal customers, customers those who have never used the companys product or services but have come across the brand name through other means, such as advertising and more, might recommend it to other customers. Extension: A well-established brand is more likely to earn respect from its customers. The company can also spread the respect to the new products, services and locations and simply win the acceptance of the newcomer. Pricing: Branding can boost a company by selling out the products in a particular commodity. The company might create a brand image by its pricing. A premium pricing of a product will highlight the quality of the product. Equity of the company: A branded company will have more resale value than a non brander company. References Cavusgil, S. T., Knight, G., Riesenberger, J. R., Rammal, H. G., Rose, E. L. (2014).International business. Pearson Australia. Dinnie, K. (2015).Nation branding: concepts, issues, practice. Routledge. Jiao, C. H. U. N., Xiao, J. I. A. N. G., Ting-ting, J. I. A. N. G., Shu, Y. U., Wei, F. A. N. (2015). Introducing CBBE Model to Evaluate Library Reading Promotion.Library Tribune,1, 009. Tsao, H. Y. (2013). Budget allocation for customer acquisition and retention while balancing market share growth and customer equity.Marketing Letters,24(1), 1-11.
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